What Happened
Amazon has updated Alexa Skill Kit to add support for long-form audio streaming as well as playback controls, making it possible for developers to create Alexa skills that incorporate audio content like podcasts, news stories, and live streams. Previously, Alexa only supported short audio content up to 90 seconds long.
What Brands Need To Do
Thanks to the Serial-led podcast renaissance in recent years, many brands have tried their hands at sponsoring podcasts to reach listeners. Some brands, including Prudential, Umpqua Bank, and GE, even created their own podcasts as part of their content marketing. This new Alexa feature allows brands to incorporate their existing audio content into Alexa skills for a richer user experience. It also opens the door for brands to work with developers to experiment with other long-form audio content to further engage Alexa users.
The Lab has extensive experience with building Alexa skills and helping brands navigate the new realities that conversational interfaces are set to bring. If you’re interested in learning more, please reach out and schedule a visit to the Lab. For additional information on how brands can effectively reach consumers on conversational interfaces, please check out the first section of our Outlook 2016.
Source: Amazon Developer