Joining The Dots

I think sometimes we look at things in a lens that is too focused.

For many years we’ve looked and laughed at internet enabled fridges and tweeting plants but to make sense future thinking people have  taken a step back and had the imagination to see the whole ecosystem of the connected home, a world where you can turn on your cooker from work, or check to see if you have left the garage door closed.

But I still think these use cases are rather pathetic, relatively fringe and certainly not providing enough value to make the $15k investment in an entirely connected home worthwhile.

But when you really take a step back, where you vision includes things that seem rather peripheral,  you can begin then to  join a lot of things together that show how amazing things could happen.

I don’t think we are far from a world where the world of advertising starts becoming less the use of creativity to get brands and consumers to connect and engage, but a world where creativity is used to allow brands to provide value to consumers. The process of agencies like the IPG Media lab will be to have the imagination but also the knowledge of fringe technology to join the dots together and to do so in the context of business and brands.

We are talking of a world of both creative business models and branded utility.

I think in less than 3 years a connected home will include a fridge that knows what products we like, what food we have, when it is about to turn bad, where we are going to be that week, who we may expect to have come and visit.

This may seem rather out there, but it’s a simple question of taking in some of the utility that apps like “Slice” provide now, advancing it a little, and then pulling data from your google calendar, location and other sources to help suggest solutions, or as we like to call it, the world of “anticipatory computing

In a world like this, an online grocery company could subsidize the cost of your fridge by ensuring that it will only be able to order goods from their own site.

You may find that you never run out of milk because it’s ordered before it’s about to go bad or run out.

You may find ads for food products that sync with your fridge and tell you what else you need to order to make a suggested recipe and order it for you.

This is world far removed from the now, but not because the technology is so advanced, but because our attitude towards “advertising” shifts away from technology as an enabler of better brand messaging, but technology as an enabler of better brand solutions.

Game marketing lessons from retailers

Ubisoft Montreal/Target Column originally featured on MediaPost

There’s a recent trend among video game retailers that’s worthy of note for brand marketers. For a while now, retailers such as GameStop have been offering exclusive extras for their customers. These premiums were typically small tchotchkes, small inexpensive trinkets. But now we’re seeing this trend extend into the realm of downloadable content.

I recently returned from a vacation to Italy, where I saw the Palazzo Medici — an exquisite palace built during the Renaissance by Florence’s resident ruling family. If I want to access the Palazzo in Ubisoft’s upcoming game “Assassin’s Creed 2,” I’ll have to purchase the title from GameStop. This is hardly the only instance of this type of promotion. Read more.

Social media & the unbearable loneliness of being

Social media and the unbearable loneliness of beingIt’s the security lines at airports that make me feel most alone in the world.

All that patting down, removing items from my person and from my belongings… For those few minutes where you shamble through the security scanner, barefoot, divested, unconnected, surrounded by strangers, and observed by cameras and armed security officers, I feel totally, and helplessly alone.

I’ll come back to that in a moment. But first–have you looked at the growth of social marketing activity lately? Exponential growth, faster than any other medium. It took television 30 years to reach an audience of 50 million people; Facebook did it in just two. Over 95% of Generation Y use social media.

The question that fascinates me is simply, “Why?”

Continue reading “Social media & the unbearable loneliness of being”

Six sites every fashion marketer should know

Six social sites every marketer should know (Polyvore/AdAge)Buzz over the New York 2009 Mercedes-Benz Fashion Week is growing and top designers from across the world are taking center stage, introducing their long anticipated collections. This is how the fashion industry has operated for nearly 100 years: Designers secretly produce the fashions that they feel are most relevant to their lines, and retailers decide what items are most relevant to their customer base. But the fashion industry is at the verge of a tipping point — one that could change this system forever.

Social media has deconstructed the traditional means of communication between retailers and consumers by adding new channels for discussion. 
Read full article on AdAge.

Is it the age of the free lunch?

Is this the age of the free lunch? (Sonya Rosas)One of the challenges of working in digital media is feeling like a blind man. You can hear, smell, taste the changes happening around you–but it always feels like you’re missing part of the equation; where is this going, what is happening next, what is at the horizon line? That’s how most of us who are honest about it feel anyway. It took a visit from Chris Anderson, Editor of Wired magazine to the Lab to discuss his latest book to provide some comfort.

In the same way that his first book, “The Long Tail” helped many business people as well as digerati marketers grasp the power of the niche market that developed as a result of the incredible thing we call the Internet, his second book, “Free” aims to help us all understand evolving economic models, since many of the items in our bag of tricks don’t seem to be working the way they used to. Continue reading “Is it the age of the free lunch?”

8 strategies for reaching eco-minded customers

Reaching eco-savvy customers online (iStock)The green marketing space is exploding with new opportunities for brands to make their mark. And it’s no surprise why: According to a study released by Strategic Oxygen, GCI Group and Cohn & Wolfe more than 70 percent of global respondents said they “probably” or “definitely” would increase their preference for a brand’s green products if they were convinced of the positive impact on the environment and business. Almost 60% said they would expect to pay a premium for green products.

Brands that ignore the move towards greener practices (or exaggerate their sustainability efforts) do so at their own peril. Increasing numbers of watch dog sites such as the “Green Washing Index” evaluate brands’ environmental marketing campaigns for their authenticity.

But how exactly can brands participate in the “green” conversation online, showcase their sustainable efforts and products, and drive traffic to their online sites and physical stores in this space? Continue reading “8 strategies for reaching eco-minded customers”

Consumers turn online for car purchases

AutoNiches (HybridSUV.com)Americans more than ever are heading online to get purchase critical “information.”  Given the tough economic times, the value of every spare dollar means that people have to be more thoughtful about how they spend it.

As a recent article in the Wall Street Journal reveals, auto purchases are no exception.  Not only is general information about a car important but finding/affiliating with like consumers is spawning a growth in “niche” online sites.  Even as U.S. auto sales have fallen by about 30% this year from a year earlier, more than 100 new auto-related Web sites have been launched, says research group Hitwise. Continue reading “Consumers turn online for car purchases”

Marketing budgets must open to social

Social media's percent of marketing budgets (iStock) To remain successful, marketers MUST market in the social web. According to a May 2009 Anderson Analytics’ survey, 52% of social network users had become a fan or follower of a company or brand, while 46% had said something good about a brand or company on a social network. No matter the marketing goal, from customer service, branding, and lead generation to direct marketing and e-commerce, there is a place for social media in the marketing plan.

Although companies have begun to realize the importance of social media marketing in the near term, budgets have been slow to open up. While traditional media channels attract the largest percentage, online channels represent a growing portion of all marketing spend. But although social network interest, momentum and overall ad budgets are increasing, social network spending will remain a small percentage of total US online spending, remaining at 4.7% to 4.8% over the next few years (eMarketer). Still it’s important to recognize that resources directed to the social media space include time and effort and can be less concrete, and the key advantage of social media marketing is that you can get a lot of value for little investment. Continue reading “Marketing budgets must open to social”

Fox finds new, savvy uses for Twitter

Fox finds new, savvy use for Twitter (Fringe, Fox)Yet another cute Twitter name for leveraging the micro-blogging solution has emerged this week with Fox’s “Tweet-peats” which refers to the behind the scenes tweets on about certain Fox  shows during repeat broadcasts.

Both “Fringe” and “Glee” stars and creators will initially participate and dole out commentary through Twitter while fox re-broadcasts those shows to set the stage for the fall season.  In a UK interactive television style, these tweets can be followed online but will also appear via a scroll near the bottom of the screen providing commentary on the episodes, revealing behind-the-scenes details and answering fan questions.   Fans can sign  up at Twitter.com/FRINGEonFOX and Twitter.com/GLEEonFOX to follow the event.

From a engaging an audience perspective, this is a brilliant strategy for stirring up interest in two shows that Fox has heavy hopes on for the fall season as well as seeing what fan chatter can be leveraged into a consumer research play. Continue reading “Fox finds new, savvy uses for Twitter”

Augmented reality set to blast off

Augmented reality set to blast offFor over a year now, the Lab has displayed AR or Augmented Reality technology on a fixed platform in our DOOH room. However, AR is rapidly moving its way beyond a fix platform.  Location-based social networking site Brightkite recently entered into a partnership with Dutch startup SPRXmobile to integrate the Layar augmented reality features into its solution.  This solution leverages Location-based social networking, GPS, camera and compass phone functions to overlay 3D location-based information on the screen in real time. Called Layar, it’s their browser designed to be used on smart phones and give users the chance to point and experience. As the Lab’s resident “car guy” I couldn’t help but think about Intel’s progressive in-car efforts and their drive to create rear-seat entertainment/navigation architectures, along with LBS.

Brands however could really move AR forward through sponsorship initiatives.  Continue reading “Augmented reality set to blast off”