I haven’t been doing any mobile marketing so far. How hard will it be to catch up?
The mobile landscape is at a tipping point right now, switching from a very old approach to an edgy new one. The difference between newer smartphones vs. feature (or non-smart) phones, or even older smartphones, is dramatic. Consumer behavior is transitioning from mostly using the phone for voice and text communication to using it as a secondary or even primary computing device. For this subset of wireless subscribers, their pocket-size computer is used for browsing the web, watching videos, reading e-mails, listening to personalized radio stations, downloading eBooks — heck, even filing taxes.
Just as the behaviors on the devices are vastly different, the marketing tactics and strategies are night and day between feature phones and newer smartphones. Where promotions and light engagement were the status quo for older phones, the cutting edge is all about features and utility. In most cases, these consumers care most about how useful it will be to engage, rather than just how entertaining. Continue reading “8 mobile marketing questions answered”