Social media & the unbearable loneliness of being

Social media and the unbearable loneliness of beingIt’s the security lines at airports that make me feel most alone in the world.

All that patting down, removing items from my person and from my belongings… For those few minutes where you shamble through the security scanner, barefoot, divested, unconnected, surrounded by strangers, and observed by cameras and armed security officers, I feel totally, and helplessly alone.

I’ll come back to that in a moment. But first–have you looked at the growth of social marketing activity lately? Exponential growth, faster than any other medium. It took television 30 years to reach an audience of 50 million people; Facebook did it in just two. Over 95% of Generation Y use social media.

The question that fascinates me is simply, “Why?”

Continue reading “Social media & the unbearable loneliness of being”

Six sites every fashion marketer should know

Six social sites every marketer should know (Polyvore/AdAge)Buzz over the New York 2009 Mercedes-Benz Fashion Week is growing and top designers from across the world are taking center stage, introducing their long anticipated collections. This is how the fashion industry has operated for nearly 100 years: Designers secretly produce the fashions that they feel are most relevant to their lines, and retailers decide what items are most relevant to their customer base. But the fashion industry is at the verge of a tipping point — one that could change this system forever.

Social media has deconstructed the traditional means of communication between retailers and consumers by adding new channels for discussion. 
Read full article on AdAge.

Is it the age of the free lunch?

Is this the age of the free lunch? (Sonya Rosas)One of the challenges of working in digital media is feeling like a blind man. You can hear, smell, taste the changes happening around you–but it always feels like you’re missing part of the equation; where is this going, what is happening next, what is at the horizon line? That’s how most of us who are honest about it feel anyway. It took a visit from Chris Anderson, Editor of Wired magazine to the Lab to discuss his latest book to provide some comfort.

In the same way that his first book, “The Long Tail” helped many business people as well as digerati marketers grasp the power of the niche market that developed as a result of the incredible thing we call the Internet, his second book, “Free” aims to help us all understand evolving economic models, since many of the items in our bag of tricks don’t seem to be working the way they used to. Continue reading “Is it the age of the free lunch?”

8 strategies for reaching eco-minded customers

Reaching eco-savvy customers online (iStock)The green marketing space is exploding with new opportunities for brands to make their mark. And it’s no surprise why: According to a study released by Strategic Oxygen, GCI Group and Cohn & Wolfe more than 70 percent of global respondents said they “probably” or “definitely” would increase their preference for a brand’s green products if they were convinced of the positive impact on the environment and business. Almost 60% said they would expect to pay a premium for green products.

Brands that ignore the move towards greener practices (or exaggerate their sustainability efforts) do so at their own peril. Increasing numbers of watch dog sites such as the “Green Washing Index” evaluate brands’ environmental marketing campaigns for their authenticity.

But how exactly can brands participate in the “green” conversation online, showcase their sustainable efforts and products, and drive traffic to their online sites and physical stores in this space? Continue reading “8 strategies for reaching eco-minded customers”

Consumers turn online for car purchases

AutoNiches (HybridSUV.com)Americans more than ever are heading online to get purchase critical “information.”  Given the tough economic times, the value of every spare dollar means that people have to be more thoughtful about how they spend it.

As a recent article in the Wall Street Journal reveals, auto purchases are no exception.  Not only is general information about a car important but finding/affiliating with like consumers is spawning a growth in “niche” online sites.  Even as U.S. auto sales have fallen by about 30% this year from a year earlier, more than 100 new auto-related Web sites have been launched, says research group Hitwise. Continue reading “Consumers turn online for car purchases”

Marketing budgets must open to social

Social media's percent of marketing budgets (iStock) To remain successful, marketers MUST market in the social web. According to a May 2009 Anderson Analytics’ survey, 52% of social network users had become a fan or follower of a company or brand, while 46% had said something good about a brand or company on a social network. No matter the marketing goal, from customer service, branding, and lead generation to direct marketing and e-commerce, there is a place for social media in the marketing plan.

Although companies have begun to realize the importance of social media marketing in the near term, budgets have been slow to open up. While traditional media channels attract the largest percentage, online channels represent a growing portion of all marketing spend. But although social network interest, momentum and overall ad budgets are increasing, social network spending will remain a small percentage of total US online spending, remaining at 4.7% to 4.8% over the next few years (eMarketer). Still it’s important to recognize that resources directed to the social media space include time and effort and can be less concrete, and the key advantage of social media marketing is that you can get a lot of value for little investment. Continue reading “Marketing budgets must open to social”

Fox finds new, savvy uses for Twitter

Fox finds new, savvy use for Twitter (Fringe, Fox)Yet another cute Twitter name for leveraging the micro-blogging solution has emerged this week with Fox’s “Tweet-peats” which refers to the behind the scenes tweets on about certain Fox  shows during repeat broadcasts.

Both “Fringe” and “Glee” stars and creators will initially participate and dole out commentary through Twitter while fox re-broadcasts those shows to set the stage for the fall season.  In a UK interactive television style, these tweets can be followed online but will also appear via a scroll near the bottom of the screen providing commentary on the episodes, revealing behind-the-scenes details and answering fan questions.   Fans can sign  up at Twitter.com/FRINGEonFOX and Twitter.com/GLEEonFOX to follow the event.

From a engaging an audience perspective, this is a brilliant strategy for stirring up interest in two shows that Fox has heavy hopes on for the fall season as well as seeing what fan chatter can be leveraged into a consumer research play. Continue reading “Fox finds new, savvy uses for Twitter”

Augmented reality set to blast off

Augmented reality set to blast offFor over a year now, the Lab has displayed AR or Augmented Reality technology on a fixed platform in our DOOH room. However, AR is rapidly moving its way beyond a fix platform.  Location-based social networking site Brightkite recently entered into a partnership with Dutch startup SPRXmobile to integrate the Layar augmented reality features into its solution.  This solution leverages Location-based social networking, GPS, camera and compass phone functions to overlay 3D location-based information on the screen in real time. Called Layar, it’s their browser designed to be used on smart phones and give users the chance to point and experience. As the Lab’s resident “car guy” I couldn’t help but think about Intel’s progressive in-car efforts and their drive to create rear-seat entertainment/navigation architectures, along with LBS.

Brands however could really move AR forward through sponsorship initiatives.  Continue reading “Augmented reality set to blast off”

Still think social media is a fad?

Still think social media is a fad? (Socialnomics)When clients visit the Lab, they always want to know:  But what does social media mean to me? And ultimately, they want what Cuba Gooding Jr.’s character asks of Jerry Maguire.

Brands want to know they can prove their investment on social media platforms is a worthy one. They want to know it will reach wide and far–and will be as effective as television and print campaigns used to be. They want ROI, which means somehow, social media will have to prove it can not only connect people, but draw the dotted line to the cash register. They want to know it won’t backfire (we do our best to show how social media can save the day in a PR nightmare, but we also tell them that all content is viral content, for better or worse).

As new media advocates, it’s hard to know that brands MUST play in this space without being able to give them a pile of case studies and years of hard data to go on that show a direct connection to the purchase funnel. Continue reading “Still think social media is a fad?”

The promise of “local”

The promise of local (istock)Local is the new hottie and everyone wants to date her! The promise of local (in terms of content and targeted advertising) has long been the promise land for all of us emerging media types.  With the growth of broadband and IP related content solutions, the dream of targeting relevant content/ad messaging can become a reality. Semantic solutions are allowing us to learn about users and IP-based data allows us to push down that marketing funnel and deliver the dream of relevant messages.  Cable has been playing with DMA and SubDMA targeting for the last few years but has yet to really land the plane.  For the larger cable and satellite solutions it’s a numbers game.  They need access and affectability in more regions and households to make this a true play and they aren’t there yet.

Mediabrands, the Lab‘s holding company,  has just launched a new Hyper-local Media and Marketing Unit to offer new local marketing solutions.   “Geomentum,” is a new business entity, whose  hyper-local vision is based on a bottom-up investment strategy, which begins with sales data, and data reflecting the changing media mix.  Continue reading “The promise of “local””