IKEA is embracing conversational interfaces as it announced on Tuesday that it is adding voice command support to its TRÅDFRI line of affordable connected lighting, which includes several different LED bulbs with prices starting at $11.99 in the US. Coming this summer, the updated line will be compatible with Amazon’s Alexa, Google Assistant, and Apple’s HomeKit (which uses Siri) for voice control. Besides, users will also be able to control the lights via the respective apps.
What Brands Need To Do
By integrating with the three most popular smart home systems, this new line will undoubtedly be versatile enough to appeal to a wide range of smart home shoppers. That, plus its competitive pricing, should help push more consumers to try out connect lighting and familiarize themselves with the voice-controlled smart home setup.
According to BI Intelligence estimates, connected-home device shipments hit 1.8 billion units shipped in 2019. Most of them will support some type of voice control, most likely through integration with digital assistants, as IKEA is doing here, as opposed to building their own voice command solutions. As the availability of smart home devices rapidly grows, they provide a valuable emerging platform for brands to connect with consumers at home via voice, and brands should take a proactive approach and start experimenting with voice experiences.
How We Can Help
The Lab has extensive experience in building Alexa Skills and chatbots to reach consumers on conversational interfaces. So much so that we’ve built a dedicated conversational practice called Dialogue. The “Miller Time” Alexa Skill we developed with Drizly for Miller Lite is a good example of how Dialogue can help brands build a conversational customer experience, supercharged by our stack of technology partners with best-in-class solutions and an insights engine that extracts business intelligence from conversational data.
If you’d like to learn more about how to effectively reach consumers on conversational interfaces, or to leverage the Lab’s expertise to take on related client opportunities within the IPG Mediabrands, please contact our Client Services Director Samantha Barrett (firstname.lastname@example.org) to schedule a visit to the Lab.
Source: The Verge
For its upcoming “Friendsgiving” holiday campaign, IKEA is working with Uber and social influencers to deliver free meal-planning kits to lucky customers. For a limited time on Nov. 19, Uber users in NYC will get the opportunity to have one of 200 free IKEA Friendsgiving kits delivered to them. To push this campaign, IKEA is also working with influencers Katie Quinn and Jordan Ferney to created branded content about how to prepare a meal using the kit for IKEA’s owned channels.
What Brands Should Do
This is not the first time a brand has leveraged Uber’s booming popularity and logistical prowess to reach customers who are increasingly shunning away from traditional advertising. Walmart recently partnered with Uber to test on-demand delivery service, and Warner Bros. launched Mad Max-themed free Uber rides to promote the movie. As Uber repeatedly shows its willingness to work with brands, more brands should take advantage of the brand-friendly features and APIs it has to connect with customers on mobile.
Yesterday, IKEA made its foray into virtual reality with a pilot program for a branded VR showroom experience. Designed for HTC’s Vive headset and available on Steam, the experience will allow consumers to step into a highly customizable virtual IKEA kitchen, where they can, for example, change the cabinet and drawer colors and view the room from the height of a child or adult. The pilot is scheduled to run through the end of August.
What Brands Need To Do
As a nascent medium, virtual reality holds great potential in marketing for it enables brands to engage consumers with immersive experiences and offer customers a well-rounded look at their products, services, or stores. IKEA’s VR experience makes virtual showrooming an interactive and customizable experience, something that all brands can learn a thing or two from when developing branded VR content.
Read original story on: Business Insider
At Sunday’s Mobile World Congress, Ikea announced its first furniture line to offer wireless charging for smartphones and other mobile devices. The Swedish furniture company partnered up with the Wireless Power Consortium to integrate popular Qi wireless chargers into products of its “Home Smart” line, which includes lamps and bedside tables.
As part of its 2014 catalogue, IKEA will allow you to preview products in your own home using augmented reality, to ensure that the item you eventually purchase is the correct size, style, and color. It works through IKEA’s iOS and Android apps, in combination with the catalogue itself. You can scan the catalogue, and thereafter visualize the product overlaid onto the environment; the app itself measures the space and provides options based on what would fit. It cuts down on waste, returns, and ultimately, provides a fun, virtual shopping experience around IKEA’s products. For a quick look at how it works, check out the video below: